This topic provides news and insights around enterprise mobility, including technology developments, strategic best practices, security concerns and product updates.
Are you looking to implement an intuitive remote support solution that gives your support agents on-demand productivity and quick resolutions to their ever-evolving pains? As these remote support systems grow in sophistication, it becomes...
Southern New Hampshire University’s mission is to transform the lives of learners by providing cost-effective, successful campus-based and online learning opportunities. With locations across the United States, SNHU’s student base is concentrated...
Employees are using their own personal devices (or similar corporate devices) at work more frequently, and they expect the same level of mobile support in the corporate world as they receive in the consumer one. Expectations are growing among...
Today’s enterprises demand remote tech support that’s quick, easy and effective. And yet a surprising number of solutions are still slow, cumbersome and incomplete – and organizations that use them are losing time, loyalty and money. ...
When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees. Employees are using their own personal devices (or similar corporate devices) at work much more frequently, and they expect the same level of...
To better understand how existing support technologies are meeting the needs of users, IDC surveyed 450 people about their support experiences and preferences at work and on their personal devices. IDC also surveyed 950 support providers for...
Customers expect support organizations to keep their mobile devices running efficiently and effectively – just like their desktops and laptops. That’s why these four leading support organizations use LogMeIn Rescue to deliver exceptional remote...
