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How NOT to handle the Christmas rush

So I know I'm procrastinator, but here it is literally 7 days until Christmas and I'm shopping online. After finally picking out some things that are actually in stock, here's the message I get after a nice long wait at the browser:

Our site is temporarily unavailable while we perform routine maintenance. To place an order, call 1-800-xxx-xxxx or please try again later.

Way to go, guys.

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