The announcements made at the company’s Zoomtopia event broaden the company’s platform for users and boost market opportunities in the call center space.

Cyberattackers could exploit CVE-2023-20238 to carry out a variety of nefarious deeds, from data theft and code execution to phishing, fraud, and DoS.

We put meeting AI features from Zoom and Otter.ai to the test to discover how well they work.

No UC&C vendor can guarantee a top-notch AI toolkit without refining their algorithms using extensive customer datasets. The key is communicating with customers.

Microsoft stresses it made responsible choices when building its new offering.

At CoreNet Global Summit, Kay Sargent of HOK argued it’s time to tell a better workplace story, and a workplace professional with Coca-Cola shared how they are doing that.

When Ryder needed a communications systems upgrade, it moved to RingCentral services. Learn about the UCaaS and CCaaS implementations and results.