Skip navigation

Exchange & Outlook UPDATE, Exchange Edition, March 31, 2005

This email newsletter comes to you free and is supported by the following advertisers, which offer products and services in which you might be interested. Please take a moment to visit these advertisers' Web sites and show your support for Exchange & Outlook UPDATE.

Immediate and non-disruptive Exchange failover

FREE TRIAL--NetSupport Manager PC Remote Control Software

C2C: Exchange Discovery, Content & Policy Management


1. Commentary

- What's On Your Servers, Part II

2. Peer to Peer

- Featured Thread: No Read Receipts
- Outlook Tip: Adding Public Folder Shortcuts

3. New and Improved

- Back Up Outlook Data


~~~~ Sponsor: Neverfail ~~~~

100% application availability is not impossible, nor impossibly expensive. Keep your users continuously connected to working applications, no matter whether a failure occurs in the operating system, a hardware component, a software application, or somewhere within the network. Neverfail's high availability and DR solutions are a clustering alternative designed to eliminate downtime and provide a simple, cost-effective solution for business continuity. To view a demo or access a free whitepaper:


Editor's note: Share Your Exchange Discoveries and Get $100

Share your Exchange Server and Outlook discoveries, comments, or problems and solutions for use in the Exchange & Outlook Administrator print newsletter's Reader to Reader column. Email your contributions (500 words or less) to [email protected]. We edit submissions for style, grammar, and length. If we print your submission, you'll get $100.


==== 1. Commentary: What's On Your Servers, Part II ====

by Paul Robichaux, Exchange Editor, [email protected]

In "What's On Your Servers?" ( ), I talked about the software that users run on their Exchange servers (other than Exchange itself, of course). I asked for your feedback about what you're running on your servers and promised to summarize your responses. To briefly recap, I asked you to let me know which categories of software you run (e.g., backup and recovery, antivirus, antispam) and which specific products you use. Thank you for your responses. The results were interesting--and a little surprising.

I received several comments and questions about this statement: "Of course, we also have the ever-popular 'forbidden fruit' category, which includes software that Microsoft says you shouldn't install on your Exchange server. This software includes, but isn't limited to, any version of Microsoft Office Outlook, Microsoft SharePoint Portal Server, and Microsoft SQL Server." Several of you wrote to ask why Microsoft makes this recommendation while simultaneously selling Small Business Server (SBS) 2003, which combines several products into one integrated whole. Because Microsoft tests the combination of features in SBS 2003, the company is willing to support those features. But Microsoft can't test every possible combination of Exchange and other products, so the company officially labels those combinations "not supported," even though in many cases (barring resource conflicts) they work together perfectly well.
You listed solutions from Sybari, Symantec, and Trend Micro as your most popular antivirus products. Interestingly, several people indicated that they use scanners from multiple vendors at different points in their environments. This layering can provide additional protection at the cost of some administrative complexity and multiple licenses, but for many sites the extra security is well worth it.
As for antispam products, your responses indicated a roughly equal split between products that filter spam before it reaches the Exchange server and solutions that run on the Exchange server itself. Two readers use the open-source SpamAssassin toolset, and half a dozen outsource spam protection to third-party services. The rest of the respondents run a variety of products, including Symantec Brightmail Anti-Spam and Sunbelt Software's iHateSpam. Not surprisingly, several readers said that the Microsoft Exchange Intelligent Message Filter is their primary antispam tool; although the tool lacks some of the functionality of commercial tools, its price (it's free) is hard to beat.
All the respondents who mentioned backup and recovery software use either Computer Associates or VERITAS products. That's not a big surprise, given the two companies' combined market share. It'll be interesting to see whether the answer to this question changes as iSCSI SANs become more prevalent.
In the "everything else" category, readers said that they run a variety of products, including BlackBerry Enterprise Server, fax connectors from GFI and Fenestrae, the Microsoft Public Folders InterOrg Replication Tool for synchronizing public folders and free/busy data, the Exchange Server Best Practices Analyzer, and a host of server administration and management tools.
Surprisingly, only a few people mentioned the rate of change in their environments. One administrator told me that he loves his environment's stability, which he attributes in large part to his care in enforcing good configuration-management practices that track changes throughout his Exchange deployment. I suspect that configuration management is the biggest area of potential improvement for most Exchange sites, for two reasons: It's inexpensive to implement, and many shops don't perform even basic configuration management as it applies to Exchange.


~~~~ Sponsor: NetSupport ~~~~

Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this powerful PC remote control software. NetSupport Manager provides speedy, secure remote PC access, dynamic inventory, automated scripting and scheduling, file transfer, remote deployment, system monitoring, help requests and much more. Use NetSupport Manager to manage help desk support, mobile computing, desktop management, software training and system automation. A great add-on for SMS. Network Computing Editor's Choice Award winner. Installed in millions of desktops worldwide. Download a free, fully functional 30-day trial today.


==== Events and Resources ====

(A complete Web and live events directory brought to you by Windows IT Pro: )

The Essential Guide to Active Directory Management

Migrating from NDS and/or eDirectory to AD means changes in the way you manage your network, users, and network resources. Download this Essential Guide to Active Directory Management and learn hands-on approaches that reduce management complexity, IT workload, and costs and improve security--all with minimal impact on your organization. Download this guide today.

Get Chapter 2 of "SQL Server Administration for Oracle DBAs"

Learn the key concepts that give Oracle DBAs a firm foundation in mapping Oracle database-management skills, knowledge, and experience to SQL Server database management. Chapter 2 of this free eBook discusses SQL Server management, including managing memory, processes, storage, sessions and transactions, and low-level structures (e.g., locks, latches). Download Chapter 2 now!

Attend This Free Web Seminar for a Chance to Win a $1000 American Express Gift Check!

Achieve High Availability and Disaster Recovery for Microsoft Servers. In this Web seminar, discover what it takes to minimize the likelihood of downtime through reliability and resilience in your Microsoft server environment, including Exchange Server, SQL Server, File Server, IIS, and SharePoint. Sign up today!

Hey Europe! Get Ready to Become the Next Gatekeeper Champion

Get a leg up on your fellow European IT pros by getting all the study materials you'll need to help you prepare for the next Gatekeeper competition on April 4. Windows IT Pro will help you hone your security skills and become the ultimate IT security expert. Start preparing now by visiting:

Enabling Secure Collaboration in the Workplace

Join Microsoft and Sybari experts and learn how to help foster collaboration among employees and partners while reducing security risks and enforcing corporate compliance policies. Webcast attendees will be entered to win an HP iPAQ and are eligible for a 40 percent discount on Sybari Antigen for SharePoint software. Register now!

==== 2. Peer to Peer ====

Featured Thread: No Read Receipts

Our forum readers are having a conversation about why Exchange isn't sending read receipts. To join the discussion, visit

Outlook Tip: Adding Public Folder Shortcuts

by Sue Mosher, [email protected]

Q: In Outlook 2000 and Outlook 97, we could browse in the Folder List to a public folder, right-click the folder, and choose Add to Outlook Bar to add a shortcut to the Outlook Bar. How do we do that with the navigation pane in Outlook 2003?

Find the answer (and links to more great tips) at

==== Hot Release ====

Active Folders Content Manager is essential for every Exchange administrator's toolbox!
* SEARCHES email by nearly 50 criteria combined to thousands of options.
* SCALABLE to thousands of mailboxes.
* ACTS on all mailboxes, public folders & local and central PSTs.
Download an evaluation NOW!

==== Announcements ====

(from Windows IT Pro and its partners)

Get Windows IT Pro at 44 Percent Off!

Windows & .NET Magazine is now Windows IT Pro. Act now to get an entire year for just $39.95--that's 44 percent off the cover price! Our March issue shows you what you need to know about Windows Server 2003 SP1, how to get the best out of your IT staff, and how to fight spyware. Plus, we review the top 10 features of Mozilla Firefox 1.0. This is a limited-time, risk-free offer, so click here now:

==== 3. New and Improved ====

by Angie Brew, [email protected]

Back Up Outlook Data

TK8 Productions released TK8 Backup 3.0, backup software for system files and Outlook and Outlook Express data. TK8 Backup backs up your Outlook and Outlook Express email messages, attachments, and account information. You can set up different backup profiles, and each profile can have its own settings, such as which files to back up, how often to back up files, how many of your previous backups to keep, and where to keep them to save disk space. TK8 Backup uses zip compression to compact your files. The product features a built-in FTP function to upload your backups to another computer and a Restoring Wizard that guides you step by step through the process of moving files from backup disks to your computer. TK8 Backup costs $39.95 for one user. Contact TK8 Productions at [email protected].


~~~~ Contact Us ~~~~

About the newsletter -- [email protected]
About technical questions --
About product news -- [email protected]
About your subscription -- [email protected]
About sponsoring UPDATE -- [email protected] >


This email newsletter is brought to you by Exchange & Outlook Administrator, the leading publication for IT professionals managing, securing, optimizing, and migrating Exchange and Outlook. Subscribe today!

Manage Your Account

You are subscribed as #EmailAddr#.

You received this email message because you subscribed to this newsletter on our Web site. To unsubscribe, click here:

View the Windows IT Pro Privacy policy at

Windows IT Pro a division of Penton Media Inc.
221 East 29th Street, Loveland, CO 80538,
Attention: Customer Service Department
Copyright 2005, Penton Media, Inc. All Rights Reserved.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.