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JSI Tip 1699. When adding a printer, the RPC server is unavailable?

If you receive:

Operation could not be completed. The RPC server is unavailable.

when attempting to add a printer, it could be that Spoolss.dll and/or Spoolss.exe are missing or damaged.

Re-apply your latest service pack and insure that the RPC service is set to start automatically:

1. Control Panel / Services / Remote Procedure Call (RPC) Service / Startup / Automatic.

2. Restart your computer.

NOTE: Make sure that the Spooler service is set to a Automatic and is starting.


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