When troubleshooting unexplainable behavior in Windows NT, you may have to disable your ant-virus software.
When disabling the anti-virus software, it is not sufficient to just stop the service, you must also stop the device drivers in Control Panel / Devices.
While different versions of the software may have more or less device names, here is a partial list:
| Product | Device drivers |
| Norton | NAVAPP, NAVENG, and NAVEX15 (for Microsoft Exchange Server) |
| Inoculan | INO_FLPY and INO_Fltr |
| McAfee | NaiFiltr and NaiFsRec |
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