Crash course on authoring Windows 7 Troubleshooting Packs

Rafael posts an interesting how-to on publishing Windows 7 Troubleshooting Packs , a new feature of the next Windows: New to Windows 7 is the Windows Troubleshooting platform. This platform allows software developers to develop Troubleshooting Packs that automate the troubleshooting and resolution of problems without having to resort to painful technical support queues or documentation runs. In a nut shell, a software developer writes a bunch of PowerShell scripts to identify and resolve problems then packages them up and distributes the pack to end-users. At the end of this step-driven course, you will have used the Microsoft Troubleshooting Pack Builder (TSPBuilder), written some PowerShell scripts, and learned of a way to distribute your compiled pack (hopefully) . The Troubleshooting stuff in Windows 7 is hugely impressive, and a big improvement on the so-called self help stuff from previous Windows versions. I'll be doing a Feature Focus on this soon.

Paul Thurrott

January 12, 2009

1 Min Read
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Rafael posts an interesting how-to on publishing Windows 7 Troubleshooting Packs, a new feature of the next Windows:

New to Windows 7 is the Windows Troubleshooting platform. This platform allows software developers to develop Troubleshooting Packs that automate the troubleshooting and resolution of problems without having to resort to painful technical support queues or documentation runs. In a nut shell, a software developer writes a bunch of PowerShell scripts to identify and resolve problems then packages them up and distributes the pack to end-users.

At the end of this step-driven course, you will have used the Microsoft Troubleshooting Pack Builder (TSPBuilder), written some PowerShell scripts, and learned of a way to distribute your compiled pack (hopefully).

The Troubleshooting stuff in Windows 7 is hugely impressive, and a big improvement on the so-called self help stuff from previous Windows versions. I'll be doing a Feature Focus on this soon.

About the Author(s)

Paul Thurrott

Paul Thurrott is senior technical analyst for Windows IT Pro. He writes the SuperSite for Windows, a weekly editorial for Windows IT Pro UPDATE, and a daily Windows news and information newsletter called WinInfo Daily UPDATE.

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