JSI Tip 1890. Exchange can't start the Directory Service, Event 1002, Error 1507?

Jerold Schulman

December 9, 1999

1 Min Read
ITPro Today logo

If you receive the following when starting Exchange Server:

Event ID: 1002
Source: MSExchangeDS
Type: Error
Category: Internal Processing
Description: The Microsoft Exchange Server database, EDB, could not be initialized and returned error -1507. Unrecoverable error. The directory cannot continue.

Your Directory database, Dir.edb, is likely to have a damaged structure.

The recommended solution is to restore from a backup. If you can't, you can perform a full disater recovery of the Exchange Server. See the following:

Q184186 - Recovering Exchange from a Corrupted Directory.

Q183266 - How to Restore an Offline Backup of the Directory Service and Information Store.

Q177635 - How to Set Up a Disaster Recovery Server for Dir.edb

The Disaster and Recovery Planning white paper.


Sign up for the ITPro Today newsletter
Stay on top of the IT universe with commentary, news analysis, how-to's, and tips delivered to your inbox daily.

You May Also Like