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Global_ESS_G6_MM_Solution_UCC_Exchange_3103209_Microsoft_Whitepaper5.pdf |
Organizations are realizing that the days of collaboration as a series of standalone applications are coming to an end. At the same time, collaboration has become a critical competency to drive an organization to a more competitive position by making its knowledge workers more productive as individuals and in teams.
Most of the challenges related to managing structured information have been met, and organizations now need to improve management of unstructured data and information while simultaneously advancing innovation, execution, design, and customer/partner intimacy.
For this study Forrester conducted in-depth interviews with four Microsoft customers that have deployed collaboration products and compiled their results into a composite case study of a 3,000-office-worker manufacturing and retail company.
Forrester found that organizations can achieve significant cost savings — in software licenses and maintenance, IT administration, and application development — by deploying Microsoft collaboration products on a centralized server platform. Read the study to learn more about Forrester's key findings.