Michael Caton has been involved with collaboration technology for over 15 years, either covering the technology as an analyst at Aberdeen Group and eWEEK or researching the market while working for vendors. As an analyst, he's also covered IT service management, middleware and data analytics. He has a strong interest in using data-driven analysis to make sound decisions.
Michael’s Recent activity
When evaluating visual collaboration platforms, IT should first focus on finding the right users to assess value and use case suitability.
All integrated conferencing solutions are not the same. Here’s how to evaluate the impact of small differences in features on productivity.