Theresa Miller has been an IT professional and technical expert for more than 19 years. She is a Citrix CTP, and has obtained her MBA in IT Management, MCSE and CCA certifications. Her areas of expertise are Exchange, Office 365, Active Directory and Citrix XenApp and XenDeskop. She has architected, designed, implemented and led complex projects in all of those areas. A contributor to Windows IT Pro and other tech outlets, Miller has also been a speaker at conferences such as BriForum and E2E Virtualization Conference, and has coordinated tech talks at Citrix Synergy. Read Miller’s blog at http://24x7itconnection.com/. Connect with her on Twitter @24x7itconnect.