A. Before you install Service Pack 3 you must remove Internet Explorer 4.0 preview if installed:
- From Control Panel (Start - Settings - Control Panel) double click Add/Remove Programs
- Select "Microsoft Internet Explorer 4.0" and click Add/Remove
- Select Remove All
- You will have to reboot
Also before installing SP3 make sure you have an up to date Repair Disk (RDISK /S). To install Service Pack 3 download Nt4sp3_i.exe and follow the instructions below
- Double click nt4sp3_i.exe
- It will verify the file and then uncompress to a temporary area (you can make it uncompress without installing by typing nt4sp3_i /x)
- Click Next to install and click Yes to accept the license agreement
- Click Next and then select "Yes create uninstall"
- Click Next then Finish
- You will then have to reboot
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