The IT Jobs AI Could Replace and the Ones It Could Create

The transformative power of AI has the potential to eliminate and create jobs in the IT field.

2 Min Read
tiles spelling "jobs" being held by a robot

The tech world is abuzz with the possibilities and the perils of artificial intelligence. Among the myriad questions being asked: What does this technology mean for the IT workforce? With AI's growing capabilities, there is concern that the answer to that question is lost jobs. Why pay a person when an AI system could do the same job faster and for far less money?

That fear is not entirely unfounded. In May, AI was credited with cutting 3,900 jobs, according to a report from outplacement firm Challenger, Gray & Christmas.

That statistic, while startling, doesn't necessarily portend a long-term trend, a future in which IT jobs are swallowed whole by the inevitable forward march of AI systems. New technology also creates the demand for new skills and new roles.

"The job you have today in IT might not be the same job you have tomorrow in IT. But I don't think we've ever seen a shift in human technology where at the far side of it there was just less work to do," Neil Katz, co-founder and COO of, which helps companies to build LLM-powered applications, tells InformationWeek.

So, how will AI change IT jobs? What functions could it take over for humans, and what roles will humans be stepping into as AI evolves?

Job Functions Ripe for an AI Takeover

Related:Generative AI in ITOps: Its Potential and Limitations

Simple, repetitive tasks are first in line for the application of AI. Basic data entry and processing functions are likely candidates. Likewise, entry level IT helpdesk and support roles, hardly strangers to automation, could be further shifted away from human workers to AI.  

"I know that we're actually looking at things like that right now within our workplace of where are the places that we can automate, where we're not going to need a customer support individual," shares Kristin Hales, vice president of people operations at Impartner, a channel management solution provider. 

Entry-level jobs aren't the only ones that will be changed by the increasing adoption of AI. Software developers may find that some of their common tasks become the purview of AI.

Read the rest of this article on InformationWeek.

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InformationWeek, a sister site to ITPro Today, is a trusted source for CIOs and IT leaders seeking comprehensive and authentic coverage of the constantly evolving world of technology and its impact on business. Our experienced and ethical journalists conduct in-depth examinations of crucial issues and the impact of global events on IT operations and strategies, helping forward-thinking executives stay at the forefront of their industries. InformationWeek also provides a platform for enterprise IT leaders and leading tech companies to share their insights and experiences through exclusive interviews, opinion pieces, and events, offering firsthand accounts of strategies, trends, and innovations.

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