JSI Tip 4820. Windows 2000 Event 7001 or 7003 in the System Event log?

Jerold Schulman

February 10, 2002

1 Min Read
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If your System Event log contains:

Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7001 Date: 11/1/2000 Time: 12:18:01 PM User: N/A Computer: Server Description: The TCP/IP NetBIOS Helper Service depends on the NetBIOS over TCP/IP service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.If Exchange is installed, you may also record:Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7003 Date: 11/1/2000 Time: 12:18:12 PM User: N/A Computer: Server Description: The Microsoft Active Directory Connector service depends on the following nonexistent service: LanmanServer Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7003 Date: 11/1/2000 Time: 12:18:12 PM User: N/A Computer: Server Description: The Microsoft Exchange System Attendant service depends on the following nonexistent service: LanmanServer

If NetBIOS over Transmission Control Protocol/Internet Protocol (TCP/IP) is disabled, this error will occur.

To correct the problem:

1. Open Device Manager and check Show hidden devices on the View menu.

2. Double-click Non-Plug and Play Drivers and NetBIOS over Tcpip.

3. Select Use this device (enable).

4. Use Regedt32 to navigate to HKEY_LOCAL_MACHINESystemCurrentControlSetServicesNetlogon.

5. Double-click DependOnService.

6. Click in the MULT-STRING Editor to de-select the entries.

7. If LanmanServer is NOT listed, add LanmanServer as a new line.

8. Exit Regedt32.

9. Shutdown and Restart your computer.



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