ChatGPT Enterprise Launch Targets Business Users

OpenAI's predictive text offering for businesses moves forward despite concerns about AI regulations and safety.


August 30, 2023

2 Min Read
ChatGPT written on keyboard

Generative AI firebrand OpenAI on Monday announced the launch of ChatGPT Enterprise, a product promising enhanced security and improved speeds for businesses.

The corporate version of ChatGPT will add new features and privacy safeguards, the company said in a blog post. While the consumer version of ChatGPT has been wildly popular and has birthed unprecedented hype surrounding AI, the enterprise launch marks a significant shift to commercial focus for the software (and likely a much more lucrative business model).

ChatGPT had already started selling a premium subscription to its software for consumers and had started offering companies paid access to application programming services. But OpenAI's latest offering will include unlimited use of OpenAI's most powerful generative AI tool, GPT-4, along with data encryption and a promise that customers' data will remain private.

The company says it's already seen a huge amount of activity in the private sector. "Since ChatGPT's launch just nine months ago, we've seen teams adopt it in over 80% of Fortune 500 companies. We've heard from business leaders that they'd like a simple and safe way of deploying it in their organization."

Sully Omar, CEO at healthcare software firm Cognosis, took to X (formerly Twitter) to offer his opinion on ChatGPT Enterprise. "In the past, big companies couldn't really use ChatGPT's API, since there were way too many privacy and compliance risks. But this changes everything," he wrote.

Related:What Is ChatGPT? How It Works and Best Uses for Chatbots

Businesses Still Timid About ChatGPT Use

But companies have also taken a cautious approach to adopting ChatGPT for business use. According to a BlackBerry study conducted in June and July, some 75% of businesses worldwide are currently implementing or considering plans to prohibit ChatGPT and other generative AI applications in the workplace. Of those, 61% said the measures would be permanent or long-term.

BlackBerry CTO for cybersecurity Shishir Singh said in a statement that businesses would benefit from upgrading to enterprise grade products. "As platforms mature and regulations take effect, flexibility could be introduced into organizational policies. The key will be in having the right tools in place for visibility, monitoring, and management of applications used in the workplace."

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