Q. You have problems when you view a printer's properties in Windows XP or Windows Server 2003?

When you view the properties of a printer in Windows XP or Windows Server 2003, you notice one or more of the following:

- The Security tab is missing.

- A tab added by a 3rd-party printer driver is missing.

- The icon for the printer is shown as an unknown file type.

- Pressing Printing Preferences on the General tab does nothing.

- Pressing Printing Defaults on the Advanced tab does nothing.

These problem behaviors will occur if the printer is installed locally, AND the printer's display name starts with a reserved name followed by a period and is at least 7 characters long.

Examples of problem printer display names:




NOTE: The following are a sub-set of reserved names that will cause this problem behavior:

LPT1 through LPT9

COM1 through COM9




To workaround this behavior, rename the printer so that the its' display name DOES NOT start with a reserved name.

NOTE: After you rename the printer, users of client computers must delete the old printer and reinstall it.

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