Q: I understand in Windows Server 2012 R2 the ability to shadow a session is built-in for Remote Desktop Services--how do I use this?
A: Here's how to use Remote Desktop Services (RDS):
- Launch Server Manager.
Navigate to Remote Desktop Services, Collections,
In the details, right-click the session under Connections, and select Shadow.
- Select whether the shadow should be View or Control and also if the user needs to give permission (this is controlled via Group Policy), and click OK.
- After the user approves, the content will be shown in a separate window that can be resized.