JSI Tip 7727. Windows XP crashes when running a program that uses sound?

The subject behavior is indicative of having a faulty, or incorrect, audio driver installed.

To resolve this behavior:

1. Open Windows Update.

2. Press Scan for updates.

3. In the left hand pane, press Windows XP.

4. In the right-hand pane, under Recommended Updates, locate the audio driver and press Add.

5. Press Review and install updates.

6. Press Install Now and follow the on-screen instructions.

NOTE: To Uninstall or Roll Back an audio driver:

1. Start / Run / devmgmt.msc / OK.

2. Expand Sound, Video and Game Controllers.

3. Right-click your audio device and press Properties.

4. On the Driver tab, press Uninstall or Roll Back Driver.

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