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JSI Tip 6913. When you attempt to view e-mail messages that use ISO Latin-13 encoding, in either Outlook or Outlook Express, on Windows XP, you cannot read the e-mail?

You experience the subject behavior because the initial release of Windows XP did not support ISO Latin-13 encoding.

To resolve this issue, install the latest service pack for Windows XP.

NOTE: See 322389 - How to Obtain the Latest Windows XP Service Pack.

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