When you attempt to establish a connection using your modem, you receive an error similar to:
MWME001:Modem Internal Error Primary code:5(0x0005) Secondary code:105(0x069) File: MWMWIN.C Line:4426.
This error will occur if your modem us incorrectly configured, possibly as a result of installing or upgrading software.
To resolve this issue:
1. Use Regedit.exe to navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Locations.
2. Delete the NumEntries Value Name.
3. Press Yes to confirm the deletion.
4. Exit the Registry Editor.
5. Shutdown and restart your computer.
NOTE: See Microsoft Knowledge Base article 308022 for general modem troubleshooting.
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