JSI Tip 6203. After you use Sysprep to install Windows XP, the computer hangs and event ID 7011 is logged?

After you install Windows XP using Sysprep, the computer stops responding for long periods and when running, it is slow.

If you open Device Manager, a yellow exclamation mark appears next to some audio-related devices.

The System event log contains:

Event Type: Error
Event Source: Service Control Manager
Event ID: 7011
Description: Timeout (30000 milliseconds) waiting for a transaction response from .......

This behavior is symptomatic of using the -pnp parameter when you ran Sysprep on the master computer.

NOTE: If you have to add OEM device drivers to the Sysprep Setup, use the OemPnPDriversPath= line in the Sysprep.inf file. See How to Add OEM Plug and Play Drivers to Windows XP.

NOTE: See How to Use Sysprep with Windows Product Activation or Volume License Media to Deploy Windows XP.

NOTE: See Description of New Features in Sysprep for Windows XP.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.