JSI Tip 4873. How do I troubleshoot Internet connection problems in Windows XP?

Microsoft Knowledge Base Article 314095 contains the following summary:

This article describes ways to diagnose and resolve issues that can cause problems when you try to use one of the following to communicate with servers on the Internet:

Internet browser
File Transfer Protocol (FTP)

This article assumes that you can successfully connect with and log on to your Internet service provider (ISP).

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.