If a phanton install process randomly appears when you access Office 2000 help, you may have missing or corrupt entries at:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common
You should have the following REG_DWORD data types:
UserData should be set to 1.
OSAShortcut should be set to 1.
If you add/set these Value Names at:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\9.0\Common
also, new profiles will inherit the proper values.
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