Your Windows XP SP2 (Service Pack 2) computer exhibits the following behavior:
- The Automatic Updates feature is turned off in Control Panel / Security Center and you cannot turn it on.
- When you attempt to install updates from the Windows Update Web site, you receive a 0x80070424 error.
- You cannot locate the Automatic Updates service in the Services snap-in.
- One or both of the following registry sub-keys are missing:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WUAUSERV
To resolve this problem, install the Automatic Updates feature:
1. Open a CMD.EXE window.
2. Type the following command and press Enter:
%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %SystemRoot%\INF\AU.INF
3. Press the Browse button.
4. Select the %SystemRoot%\ServicePackFiles\i386 folder. If it is not present, select the i386 folder of a slipstreamed Windows XP SP2 installation CD or distribution folder.
5. Press OK to copy the files.
6. Shutdown and restart Windows XP.
