A. To clear any customized folder settings, perform the following steps:
- Start a registry editor (e.g., regedit.exe).
- Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell registry subkey.
- Delete the Bags and BagMRU subkeys.
- Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam registry subkey.
- Delete the Bags and BagMRU subkeys.
- Close the registry editor, then reboot the machine for the changes to take effect.
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