Q: Are there any step-by-step videos to get System Center Service Manager (SCSM) set up with integration to System Center Configuration Manager (SCCM), System Center Operation Manager (SCOM) and Microsoft Exchange?

John Savill | Jul 03, 2011

A: I just completed a five-part video series, embedded and linked below, that covers the complete setup of SCSM and its integration with SCCM, SCOM and Exchange, along with some extra customizations.

Installation of SCCM

Integration with SCCM and self-service software deployment
Integration with Exchange 2010 and inbound mail processing
Integration with SCOM
Demo of all the above features with a Halo theme

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