Windows IT Pro Storage UPDATE--Power-Search Appliances--June 19, 2006






1. Commentary
- Google, Kazeon Team Up to Offer Power-Search Appliances
- Calling All Windows IT Pro Innovators!

2. From the Community
- Help for Troubleshooting USB Problems in Windows XP

3. New and Improved
- Heatsoft Releases File-Backup and Synchronization Utility
- Asigra and NetMass Offer Joint Remote-Office Backup Solution
- Tell Us About a Hot Product and Get a Best Buy Gift Card!

4. Windows IT Pro Resources

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==== 1. Commentary: Google, Kazeon Team Up to Offer Power-Search Appliances ===
by David Chernicoff, [email protected]

Anyone working in IT in a corporate enterprise has at some point in their career gotten that dreaded phone call: "The Senior VP of whatever needs to find a document he was using six months ago. And he needs it yesterday." And although having to find documents and data might not always be that stressful, it's an ongoing task in most corporate environments, and one that gets progressively more difficult as the corporate data store grows.

That was the reasoning behind the release in April of Google OneBox for Enterprise (, a new high-end version of the Google Search Appliance that integrates technology from partners such as Cisco Systems, Cognos, Employease, NetSuite, Oracle,, and SAS into an appliance that can search and deliver information from a wide variety of enterprise business sources. The $30,000 entry price for the Google Search Appliance with OneBox for Enterprise hasn't been an issue with enterprise market buyers, who were in desperate need of good search tools for their enterprise.

Last Wednesday, storage information management vendor Kazeon ( announced the first results of its partnership with Google: the integration of Kazeon's enterprise search and indexing IS1200 server with Google OneBox for Enterprise. This isn't an inexpensive addition to the Google appliance; adding the Kazeon appliance to the OneBox environment will set buyers back another $40,000 (or existing Kazeon customers will need to spend the $30,000 for the Google appliance).

For customers who wonder what Kazeon brings to the table at that price tag, the product's benefits include the ability to search archives, disk-to-disk backups, and other previously unsupported file types, according to Google Enterprise Partner program manager Kevin Smith. The Kazeon appliance can recognize and index data from more than 370 different file types, including .zip formats and email containers residing on Windows, UNIX, or Linux servers, NAS appliances, and EMC Centera storage hardware. This capability gets added to the OneBox search and indexing capabilities, which include the recently announced ability to report on real-time data in many business intelligence (BI) systems, ERP, and customer relationship management (CRM) products. Kazeon is also positioning the combined products as the best way to let users easily retrieve sensitive data, comply with legal requests for documents, and comply with businesses' regulatory requirements.

One of the advantages that the combined product offers is its simple Web interface that lets users perform searches--either the Google-style interface users are accustomed to or Kazeon's own straightforward Web interface. Both the Kazeon and Google appliances process a search request, and the user sees the combined results in a single interface. These product combinations let corporate users quickly locate relevant data from among the millions, if not billions, of files that are stored in locations scattered across large corporate enterprises.

Calling All Windows IT Pro Innovators!

Have you developed a solution that uses Windows technology to solve a business problem in an innovative way? Enter your solution in the 2006 Windows IT Pro Innovators Contest! Grand-prize winners will receive airfare and a conference pass to Windows and Exchange Connections in Las Vegas, November 6-9, 2006, plus more great prizes and a feature article about the winning solutions in the December 2006 issue of Windows IT Pro. Contest runs through August 1, 2006.

To enter, click here:

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==== 2. From the Community ====

Help for Troubleshooting USB Problems in Windows XP

If you ever experience problems with USB devices on an XP system but don't know where to turn for help in solving them, a Microsoft article offers some advice. "General USB troubleshooting in Windows XP" ( tells you what the most common sources of USB problems are and provides guidelines for fixing them.

==== 3. New and Improved ====
by Anne Grubb, [email protected]

Heatsoft Releases File-Backup and Synchronization Utility

Heatsoft released Heatsoft Automatic Synchronizer 1.06 (HAS), a Windows utility that enables automatic synchronization, backup, replication, and mirroring of files on most storage media or even between two computers on a network. HAS lets you set up synchronization jobs--sets of specifications about the folder pairs you want to sync. You can compare and synchronize multiple folders at a time manually or automatically via a scheduler. The automatic mode synchronizes the folder pairs at user-defined time intervals and runs in the background without user intervention. HAS runs on PCs that have Windows Server 2003 or Windows XP/2000/Me/NT installed. For more information and to download a 30-day trial version, contact the vendor on the Web:

Asigra and NetMass Offer Joint Remote-Office Backup Solution

Asigra, a vendor of agentless remote backup and recovery software, and NetMass, which provides automated, online backup and recovery and storage solutions, have teamed to offer a backup and recovery solution geared toward disaster recovery. The solution uses Asigra's Televaulting software to provide agentless backup to secure NetMass data centers. Customers can restore data at the file, volume, or application level as well as perform a bare-metal restore to a different machine or location, if needed. The Asigra-NetMass solution uses data-compression technologies to reduce bandwidth requirements and AES-encrypts all data at the client site before it's transmitted to the NetMass site. NetMass and Asigra are offering businesses in hurricane-prone states an extended trial of their remote-backup-software service. For more information, call 800-731-2737 or contact NetMass on the Web:

Tell Us About a Hot Product and Get a Best Buy Gift Card!

Have you used a product that changed your IT experience by saving you time or easing your daily burden? Tell us about the product, and we'll send you a Best Buy Gift Card if we write about the product in a future Windows IT Pro What's Hot column. Send your product suggestions with information about how the product has helped you to [email protected]


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==== 4. Windows IT Pro Resources ====

Check out these links to a wealth of Windows IT Pro resources: white papers, eBooks, Web seminars, conferences, and other events.

==== Resources and Events ====
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