Q. I have Zone Labs' ZoneAlarm firewall installed, and it's reporting a problem with Microsoft Application Error Reporting. What's causing this error?

A. This error is a false alarm and occurs because of a problem with the ZoneAlarm database. Microsoft Application Error Reporting is based on the dw.exe executable. ZoneAlarm is confusing this dw.exe with another application named dw.exe (aka DownloadWare) and is actually referring to the DownloadWare software in its error message. It's therefore all right to allow your system to connect to the Internet via the firewall if you get the alarm after an application crash and it refers to "Microsoft Application Error Reporting."

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