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January 31, 2003—In this issue:
2. NEWS & VIEWS
- Oracle Announces New Beta Exam
- Dell's DCEE Certification
- Windows & .NET Magazine Connections: Real-World Technical Tips Here for You
- Catch the Microsoft Mobility Tour—Time Is Running Out!
4. WHAT'S NEW FROM CERTTUTOR LIVE!
- Featured Threads:
- Taking Advantage of the Question of the Day
- Build Your Own Computer?
- Hot Threads:
- I Just Passed Exam 70-210 Today; This Forum Is Very Helpful
- Remote Access Protocols on Win2K Server
- Home Network Practice Lab
- Link of the Week: Data Storage in Win2K
- Tip of the Week: Assemble a Toolkit
- Question of the Week: 70-275
6. INSTANT POLL
7. NEW AND IMPROVED
8. CONTACT US
See this section for a list of ways to contact us.
(contributed by Will Willis, [email protected])
Unless you've been on an island with no phones or Internet access for the past week, you've heard about the W32/SQL Slammer worm, which broke out early Saturday morning and slowed the Internet to a crawl for several hours. If you were fortunate, you had already patched any Microsoft SQL Server 2000 machines you're responsible for.
Many of the discussions I've seen about this outbreak have centered on who's at fault. Of course, many entities share some of the responsibility, but the finger pointing continues. Here are some of the accusations I've heard:
- It's the administrator's fault—One of the most common arguments for the impact of SQL Slammer is that SQL administrators failed to do their jobs properly and patch their systems. After all, Microsoft released a patch last summer to address the vulnerability that SQL Slammer exploited.
- It's Microsoft's fault—Another common argument is that Microsoft is at fault for releasing shoddy products that require constant patches. Microsoft security bulletins are often difficult to decipher, and the company isn't consistent in how it chooses to disseminate such information. >
- It's my company's fault—Companies are stretching IT resources more thinly than ever before, expecting IT people to become jacks of all trades. Staying on top of everything is difficult when you're managing dozens of servers running Windows 2000, SQL Server, Microsoft Exchange Server, Microsoft IIS, and other applications and services. Companies can't reasonably expect to remain immune to attacks when they make it so hard for IT departments to do a good job.
Each of these arguments holds a bit of truth, but none by itself paints the entire picture. Whether you're preparing to enter the IT field or studying to get ahead, the important lesson here is that finger pointing will get you nowhere. You must be proactive and responsible despite the circumstances.
Far too many executives believe that if you aren't physically working on a system, you must not have enough to do. These managers don't understand what goes into effective systems administration and management and, as a result, set up their IT people for failure. Because IT is often considered "overhead" or "a necessary evil" that sucks from the bottom line, IT departments rarely receive the resources they need.
Yet, despite the challenges, you're hardly powerless. In many cases, IT people simply don't know how to effectively communicate what they do or need in terms of business goals, strategies, and direction. Management doesn't need to know the intricate details of administering systems, but it does need to understand on a general level what systems administration entails and why it's important to the business. You must express these ideas in the language of business, not the language of technology. If you can get business leaders on your side, many of the resource challenges you face will subside or disappear. If you're in a position of influence, you also have the ability (and responsibility) to recommend different solutions. And if you're stretched thin, take responsibility and do what you can. For example, create checklists of tasks and maintenance chores so that nothing falls through the cracks. You might not be able to patch a vulnerability immediately, but you have no excuse if 6 months pass and you haven't taken care of it.
SQL Slammer illustrates the disconnect between vendors, business leaders, and IT. Communication and cooperation must improve. We must overcome our tendencies to lay blame at someone else's feet and work to devise solutions that will prevent scenarios like this from replaying themselves year after year. Don't point fingers; take responsibility and do what you can at your site.
2. NEWS & VIEWS
Oracle announced that the beta version of Exam #1Z1(or 1Z0)-147, Oracle9i: Program with PL/SQL, is available until March 6, 2003. If you pass this exam and Exam #1Z0-007, Introduction to Oracle9i: SQL, you earn the Oracle9i PL/SQL Developer Certified Associate certification. For more information about the beta exam, visit the Oracle Web site.
The Dell Certified Enterprise Engineer (DCEE) certification, which demonstrates knowledge and understanding of Dell equipment and technology, consists of the PowerEdge, Systems Management, Business Continuity, and Network Storage tracks. For more information about this certification, visit the Dell Web site.
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4. WHAT'S NEW FROM CERTTUTOR LIVE!
CertTutor.net Live! is the Internet's number-one training and certification discussion board. Each week, CertTutor.net Live! receives thousands of posts about Windows XP, Windows 2000, Cisco Systems, and more. We've selected three of these posts to feature here in CertTutor.net UPDATE. To join in the conversation at CertTutor.net Live!, register at the following URL:
Each day, Tutor Orin Thomas posts a challenging question to help you prepare for a variety of certification exams, and often, a lively discussion ensues. In this thread, members discuss the best ways to respond to the Question of the Day.
Microsoft likes to test candidates about new technologies that the company has added to its OSs. IP Security (IPSec) isn't new, but it's fairly new to Windows Server 2003, Windows XP, and Windows 2000. See this thread to test your knowledge of IPSec.
Anyone who supports computer users should consider building a workstation from scratch at least once because doing so is such a remarkable learning experience. See this thread for one member's fascinating journey through the various options.
See this Microsoft Product Support Services (PSS) Support WebCast for a thorough explanation of how basic and dynamic disks work under Windows 2000.
No matter where you are in your IT career, your job will be a lot easier if you have a toolkit to draw from. You have thousands of software utilities to choose from, so you shouldn't have too much trouble creating a CD-ROM that will help you quickly resolve most common problems. To get started, read through this CertTutor.net Live! thread:
This week's question will help you prepare for Exam 70-275: Installing, Configuring, and Administering Microsoft Windows Server 2003.
In Windows Server 2003, the volume that contains the OS files is called the boot volume. Which of the following statements about the Windows 2003 boot volume are correct? (Select all that apply.)
- A mirrored volume can't contain the boot volume.
- A software RAID 5 volume can't contain the boot volume.
- The volume on which you install the Active Directory (AD) database can't be the boot volume.
- The volume on which you install Remote Installation Services (RIS) can't be the boot volume.
- A software striped volume can't contain the boot volume.
- The volume on which you install the Certificate Services database can't be the boot volume.
The correct answers are B—A software RAID 5 volume can't contain the boot volume; D—The volume on which you install Remote Installation Services (RIS) can't be the boot volume; and E—A software striped volume can't contain the boot volume.
6. INSTANT POLL
The voting has closed in the CertTutor.net nonscientific Instant Poll for the question, "How many certification exams have you taken in the past year?" Here are the results from the 129 votes:
- 36%: None - 50%: One to three - 8%: Four to five - 6%: Six or more
The next Instant Poll question is, "What do you think about building your own PC?" Go to the CertTutor.net home page and submit your vote for a) It's a great way to save some money, b) It's a great learning experience, c) Both a and b, d) It's more trouble than it's worth, or e) I have no idea.
7. NEW AND IMPROVED
(contributed by Carolyn Mader, [email protected])
Self Test Software released a test preparation solution for Microsoft Exam 70-316: Developing and Implementing Windows-based Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET exam. The test preparation software simulates Exam 70-316 and features more than 160 exam-type questions, 280 flash cards, and 24 x 7 access to a live mentor to direct questions to. A CD-ROM version of the software costs $99. Contact Self Test Software at 800-244-7330.
8. CONTACT US
Here's how to reach us with your comments and questions:
(please mention the newsletter name in the subject line)
- TECHNICAL QUESTIONS — http://www.certtutor.net/forums
- QUESTIONS ABOUT YOUR CERTTUTOR.NET LIVE! SUBSCRIPTION?
Customer Support — [email protected]
- WANT TO SPONSOR CERTTUTOR.NET LIVE! [email protected]
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