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Microsoft braces for major customer shift ... to cloud computing

In just the latest sign that Microsoft has resigned itself to the reality of cloud computing, Reuters interviews Chris Capossela, who oversees Microsoft's Office product line:

Capossela said the company will see more and more companies abandon their own in-house computer systems and shift to "cloud computing," a less expensive alternative.

Cloud computing is the trend by Internet powerhouses to array huge numbers of computers in centralized data centers to deliver Web-based applications to far-flung users.

Microsoft built its business selling software to run on local machines, both computer servers and personal computers, but, in recent years, it has invested billions of dollars in massive data centers, which are the basic infrastructure for a wide range of Web services.

Capossela, a senior vice president at Microsoft, said it plans to be "agnostic" by offering customers the choice between a traditional licensing model or a subscription-based service model embraced by rivals like and Google.

"That's where we think we are far stronger than our service-religious competition who think it's all going to be in the cloud," he said. "A lot of companies are not ready to take their money out of the pillowcase and put it in the bank."

Exchange Online, the service offering for its Exchange mail and messaging server software, will be the primary application adopted by corporate customers, according to Capossela.

"In five years, 50 percent of our Exchange mailboxes will be Exchange Online," said Capossela.

Seriously: Does anyone not see this is where the industry is heading?

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