Skip navigation

Why is my Windows XP DHCP client address set to 0.0.0.0?

A. You might experience a problem with the DHCP client address if you uninstall Symantec's Norton AntiVirus but leave the application listed as a dependency for the DHCP service. If you check the System log, you might notice the following error:

Error 7003 - DHCP service failed to start because dependency service SYMTDI will not start.

To resolve this problem, perform the following steps:

  1. Start a registry editor (e.g., regedit.exe).
  2. Navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp registry subkey.
  3. Double-click DependOnService.
  4. Remove SYMTDI from the list, then click OK.
    Click here to view image
  5. Restart the computer for the changes to take effect.
Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish