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Q. Is it possible to perform an unsolicited Remote Assistance to a Windows 7 machine without the user being prompted?

A. With Windows XP Remote Assistance, there was an unsupported method where some files in the PC Health folder were replaced that allowed an unsolicited Remote Assist to be performed without the user being prompted (and, therefore, was not aware of it). This isn't possible with Windows 7 and an alternate method would be required based on the exact requirements. The System Center Configuration Manager 2007 remote control functionality might achieve your desired result, but that would depend on your exact requirements.

TAGS: Windows 7/8
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