My outlook .pst file is corrupt what can I do?

A. Windows 95, Outlook 98 and Outlook 2000 all ship with the 'Inbox Repair Tool' which can be used to scan and fix a corrupted .pst (post) file.

This utility is also installed with the Windows Messaging Service Setup on the Microsoft Windows 98 compact disc. You can find these programs in the folder <CD drive>:\tools\oldwin95\message\us\wms.exe.

A shortcut should be located in the Administrative branch of the programs menu but if it is missing or the shortcut does not work SCANPST.EXE should be located in:

  • <NT drive>:\Program Files\Windows Messaging
  • <NT drive>:\Program Files\Common Files\system\Mapi\1033\NT

If its not there try a search of the entire boot partition

C:\&gt; <b>dir/s scanpst.exe</b>

Once located execute and you will be asked for the location of your .pst file and click start. If it finds errors it will fix them. I would advise to backup your .pst file first as sometimes it wipes out most of the content!

Click here to view image

If you file was corrupt a folder "lost and found" will be created and you should create a new set of folders and drag items from the "lost and found" folder into their new/correct location. To create a new set of folders perform the following:

  1. Start Outlook with the profile that contains your Recovered Personal Folders.
  2. On the Tools menu, click Services.
  3. On the Services tab, click Add to open the "Add Service to Profile" dialog box.
  4. In the Available Information Services list, click to select Personal Folders, and then click OK.
  5. In the "Create/Open Personal Folders File" dialog box, select a directory and file name for the new Personal Folders file (*.pst), and then click Open.
  6. Click OK to close all dialog boxes.

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