Latest Surface Pro 3 Firmware Doesn’t Address SIMPLO Battery Failures

Latest Surface Pro 3 Firmware Doesn’t Address SIMPLO Battery Failures

Last night a firmware update rolled out for the Surface Pro 3. This device hasn’t seen a firmware update in about 3 months, and since then, customer complaints have mounted about battery failure in devices that have a SIMPLO battery installed.

Catch up on that situation here: Surface Pro 3 Battery-gate: Piecing it Together

The emergence of a new firmware update brought initial hope that Microsoft had finally heard the rising voices and delivered something that would solve the problem. Some felt that a driver was at fault and Microsoft could fix it simply though an update. However, according to the Surface Pro 3 history page (just updated), this update doesn’t address the SIMPLO problem, which may lead further to believe that battery-gate is indeed a hardware problem that can’t be fixed with software.

Here’s what Microsoft says was in yesterday’s Surface Pro 3 update:

System Firmware Update – 7/21/2016

  • Surface Pro System Aggregator Firmware - v3.9.850.0 increases battery life during sleep mode and improves keyboard stability.
  • Surface Pro UEFI - v3.11.1450.0 improves system sleep and hibernation behavior when battery level is low.
  • Surface Fingerprint Sensor - v2.2.10.8 increases finger print touch stability coming out of sleep.
  • Surface Pen Settings - v11.0.311.0 enhances pen setting driver stability.
  • Realtek High Definition Audio driver - v6.0.1.7642 improves the audio quality for the JAWS screen reader.
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