JSI Tip 8171. A Windows 2000 Server shared disk cluster resource does NOT come online?

When a Windows 2000 Server in a cluster attempts to mount a volume, the mount times out and the resource does NOT come online.

This behavior can occur when more than 1 disk quota is applied to the volume.

When a Windows 2000 Server mounts a volume that has disk quotas, it first scans the volume to update the quota index. If there are more than 1 quota applied, the scan can exceed the 180 second Pending Timeout default, specially if corruption is detected in the quota index.

To workaround this problem:

1. Start Cluster Administrator.

2. Right-click the shared disk resource that you want to change.

3. Press Properties.

4. Select the Advanced tab.

5. Increase the Pending Timeout value.

NOTE: See How to enable disk quotas in Windows 2000.

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