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JSI Tip 6111. STOP 0x000000D1 or 0x0000007E references Kbdclass.sys when you shutdown?

When you attempt to shutdown, you receive one of the following BSODs:

STOP 0x000000D1, (0x0000002b, 0x00000002, 0x00000000, 0xEEEE1b01) IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys.

Stop 0x0000007E (0xc0000005, 0xFC7F1945, 0xFC9589B0, 0xFC9586B0) Kbdclass.sys - address Fc7F1945 base at FC7F1000, Datestamp 3b7d82f3

The STOP 0x000000D1 can be caused by using Logitech MouseWare versions 9.10 and 9.24.

The STOP 0x0000007E can be caused by using Logitech iTouch software version 1.5 or earlier.

To resolve the 0x000000D1 problem:

1. Remove the Logitech MouseWare program from your computer.

2. Shutdown and restart.

3. Visit http://www.logitech.com to obtain the latest version.

4. Install the new Logitech MouseWare program.

To resolve the 0x0000007E problem:

1. Visit http://www.logitech.com to obtain the latest iTouch drivers.

2. Install the new iTouch drivers.



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