JSI Tip 1225. Error Initializing the Cache during IE install.


When you try to install Internet Explorer, you receive:


   Error Initializing the cache. Shutdown all programs and run scandisk
   or chkdsk. Delete the cache, cookies and history directories in your
   windows directory and then restart IE. If the problem persists
   reinstall IE.
This can happen if the following files exist in %SystemRoot%:

Temporary Internet Files
Cookies
History

or if setup attemps to gain access to these folders before they are created.

To work around this problem, delete these folders or move them.

If you receive a Sharing Violation while doing this, shutdown non-default services until the Sharing Violation stops (or boot to an alternate install of Windows NT). The following are the default services:


 Alerter
 ClipBook Server
 Computer Browser
 Directory Replicator
 Event Log
 Messenger
 Net Logon
 Network DDE
 Network DDE DSDM
 NT LM Security Support Provider
 Remote Procedure Call (RPC) Locator
 Remote Procedure Call (RPC) Service
 Schedule
 Server
 Spooler
 UPS
 Workstation
Rerun IE setup.


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