JSI Tip 10196. The Office XP Activation Wizard errors when you use the keyboard to select a country?


When you use the keyboard to select a country in the Office XP Activation Wizard, you receive:

Microsoft ProgramName has encountered a problem and needs to close. We are sorry for the inconvenience.

Where ProgramName is the name of the Office XP program that you are attempting to activate.

This behavior will occur if you install Office XP on Windows NT 4.0 with Internet Explorer 4.01 and you select Do Not Upgrade Microsoft Internet Explorer in Setup, and you type the first letter of your country in the Country/Region list and press TAB to move to the next field.

To workaround this behavior, use the mouse the select the Country/Region and then click the mouse in the next field.



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