How do I enable a user for instant messaging?

A. Before a domain account can use instant messaging (IM), you must enable it as follows:

  1. Start the Microsoft Management Console (MMC) Active Directory Users and Computers snap-in (Start, Programs, Administrative Tools, Active Directory Users and Computers).
  2. Expand the domain/organizational unit (OU) that contains the user you want to enable.
  3. Right-click the user.
  4. From the context menu, select Exchange Tasks.
  5. Click Next.
  6. Select Enable Instant Messaging, and click Next.

  7. Click here to view image

  8. Select the Instant Messaging Home Server by clicking Browse. Then select the IM domain name from the drop-down list. Click Next.

  9. Click Finish on the summary screen.
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