We need a new ISP to host dial-up accounts for our traveling and remote employees that spares them from having to look up access numbers. Do you know of any Tier 1 providers that provide a client-side dial-up utility with this type of functionality?

A. UUNET's Phone Access Lookup (PAL) application—which works with Windows 2000, Windows NT, and Windows 9x—provides such a feature. I've used PAL and like it. (You can download the application from PAL.) AT&T Global Network Services (formerly IBM Global Network) also has this type of dial-up application. The most recent version of the AT&T Global Network Dialer works with Win2K.