Why is Outlook 2002 performance very slow with Instant Messaging enabled?

A. When you're connected to an Instant Messaging (IM) server and use Outlook 2002, the performance might degrade and you might experience 30-second pauses when you move between messages if your mail resides on an Exchange server. Microsoft has confirmed that this behavior is a bug in Outlook 2002. A fix that removes the problem is available for download from the Microsoft Office Web site.

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