IT Staff Derailed by Application Delays; Symantec Offers Monitoring Solution
This past summer, Symantec (http://www.symantec.com) noticed that its customers and their Web application users were reporting a common pain point: Application slowdowns were affecting productivity. The company needed a way to verify what it thought it was hearing from its customers, so it commissioned Applied Research to conduct a survey on the topic. The results confirmed Symantec’s suspicions, revealing that as much as 24 percent of IT staff time is devoted to addressing business application performance delays. That’s a heavy drag on resources that, over time, can result in dramatically reduced productivity and morale. Additionally, for users of Web applications, who have high expectations of application availability, slow performance can cause them to take their business to another company. For organizations that depend on their Web business, solving performance problems is crucial.
Symantec Server Foundation and APM Product Group Vice President Henri Isenberg
told our editors that Symantec’s i3 application performance monitoring software addresses
this common problem by taking a proactive approach. The software lets you monitor
data at all tiers and put the results into a central repository so that you can see application
performance across tiers. The agent-based software lets a CIO pinpoint the place where
slowdowns start so that a specialist for that tier can address the problem quickly—before
the company loses business.
DataDirect’s XQuery Provides XML Collaboration
DataDirect XQuery is an implementation of XQuery that can query XML,
relational data, SOAP messages, EDI, or
a combination of data sources while supporting the XQuery for Java API (XQJ)
and all major relational databases. According
to Robie, what makes DataDirect XQuery
unique is that DataDirect XQuery is platform-agnostic; it runs on any Java-based
platform. DataDirect’s newest version of the
product, XQuery 2.0, includes a streaming
XML adapter for reducing the amount
of memory needed to process large XML documents, performance enhancements,
and configurable scalability options.
Unicenter Brings “SPG” back to Network Management
In the past, “single pane of glass”—where network alerts, reports, and monitoring data all come to a centralized console—was the ideal configuration for network management. More recently, the accepted wisdom may be that network systems are too complex to be reduced to just one management endpoint. However, IT pros in both the security information and storage management fields still consider single-pane-of-glass management functionality highly advantageous, and it appears as if that trend in desirability is returning to network management as well. Witness the addition of a single, unified UI console to CA’s (http://www.ca.com) service and systems management solution: Unicenter Network and Systems Management (NSM) r11.1.
According to Dayton Semerjian, senior vice president of operations at CA, Uni-center NSM r11.1 “ties everything together” with one screen that shows alerts, network functionality, and relationships between different systems. It gives administrators a holistic view of the enterprise that helps them simplify the complexity of large systems. The benefits of this unified view are improved service, increased productivity, and the ability to more quickly find the cause of root problems.
In CA’s latest release of Unicenter NSM,
troubleshooting root problems is enhanced
by r11.1’s leverage of SQL Server as a platform for the management database. Because
r11.1 sits on SQL Server, it can integrate
with other SQL Server–based, CA, and
third-party management solutions. With
management data stored in a common
management database, administrators can
troubleshoot and resolve problems faster and