Windows 10 Updates Not at Fault for New #BatteryGate Issue, Says Microsoft

Windows 10 Updates Not at Fault for New #BatteryGate Issue, Says Microsoft

Just quick update on the latest issue that is plaguing Surface Pro 3 owners. The problem is a new one that has surfaced recently, though some say they’ve experienced it for months.

Read here to catch up: #Batterygate Continues – Surface Pro 3 LGC Batteries Now at Fault

Microsoft has today finally given customers hope that this new problem may be fixed in a shorter timeframe than the originally reported issue – which incidentally took months of customer complaints, hints of class action lawsuits, and thorough press coverage.

Moderator today Greg said this

Hello everyone, 

We are aware of a battery issue that is affecting a limited number of Surface Pro 3 users. We can confirm that the issue affecting these customers was not caused by the software updates issued on August 29th. Our team is actively looking in to the issue to determine the cause and identify a fix. We will post an update as soon as we have more information to share.    

Greg

More to come…

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