Despite the vast volumes of data relied upon to generate responses to posted questions, the responses produced by AI are often incorrect. But that's only the beginning of the risks enterprises face.

During a recession, both companies and ITSM providers will be pressured to uphold high-value services.

ChatGPT's meteoric rise has sparked a surge in generative AI adoption among businesses. However, they should approach the new tech with caution and discretion. Here's why.

Twenty-three of the most prominent AI builders, researchers, civil rights advocates and labor leaders are huddling with senators about future regulation of the technology.

AI and machine learning is making it easier for small businesses to grow their online presence and reach. Digital marketing agency Ellipsis explains how it uses AI/ML.

Every business is a data business, and ensuring that data is used properly and for good is a concern for them. Here are ways to help build data ethics.

White-collar employees now worry about automation nearly as much as counterparts without degrees.

Google has been investing in AI since almost the beginning.