After being hit with a ransomware attack last month, Medibank didn’t pay the ransom. That plan hasn’t worked out so well. About 1,000 patients have already had deeply personal data revealed on dark web forums.
Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run.
I&O leaders plan to ramp up their automation efforts over the next few years to increase the speed and quality of their business processes, as well as free up more time to innovate.