JSI Tip 9893. Missing registry entries may prevent ActiveX controls from properly loading in Internet Explorer?

If Web View is enabled, the folders may not appear correctly.

Opening the Add or Remove Programs applet in Control Panel may result in:

Object doesn't support this property or method

These behaviors are symptomatic of missing, incorrect, or corrupted registry entries.

To resolve this problem:

1. Open a CMD.EXE window.

2. Type the following commands, pressing Enter after each line:

REG ADD "HKCR\CLSID\\{0000031A-0000-0000-C000-000000000046\}" /ve /T REG_SZ /F /D "ClassMoniker"
REG ADD "HKCR\CLSID\\{0000031A-0000-0000-C000-000000000046\}\InprocServer32" /ve /T REG_SZ /F /D "ole32.dll"
REG ADD "HKCR\CLSID\\{0000031A-0000-0000-C000-000000000046\}\ProgID" /ve /T REG_SZ /F /D "clsid"
REG ADD "HKLM\SOFTWARE\Classes\CLSID\CLSID" /ve /T REG_SZ /F /D "\{0000031A-0000-0000-C000-000000000046\}"
NOTE: REG.EXE is built into Windows XP and Windows Server 2003. It is installed on Windows 2000 from the Support Tools folder on the Windows 2000 CD-ROM.

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