When you attempt to install the Windows Installer 3.0 redistributable package, the event log records an error that is similar to:
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: MM/DD/YYYY Time: HH:MM:SS User: N/A Computer: <ComputerName> Description: The Windows Installer service terminated with the following error: Overlapped I/O operation is in progress.This behavior will occur if the computer has a later version of Windows Installer installed, because the Windows Installer 3.0 redistributable package incorrectly updates the registry when a later version is already installed.
To recover from the registry corruption:
1. Open a CMD.EXE window.
2. Type the following command and press Enter:
To avoid this situation, use a script to install the Windows Installer 3.0 redistributable package, similar to:
@echo off for /f "Tokens=4" %%v in ('filever /A /D %SystemRoot%\System32\msi.dll') do ( set cv=%%v ) if "%cv%" LSS "3.0.3790.2538" "\\Server\Share\WindowsInstaller-KB884016-v2-x86.exe" endlocalNOTE: FileVer.exe is from your operating system's Support Tools on the CD-ROM.