JSI Tip 7982. When you scan for updates on the Windows Update site, the update is not completed successfully, and the Windows Update log may record 'Error 0x800A138F'?

The subject behavior can be the result of:

- A firewall blocking access to the Windows Update site.

- An antivirus program interfering with the update.

- An unrecoverable error.

To resolve this issue:

1. Reconfigure or update any antivirus or firewall programs.

2. If the problem persists, run the following batch file:

@echo off
setlocal
for /f "Tokens=*" %%a in ('dir /b /ad "%ProgramFiles%\WindowsUpdate"') do (
 set file=%%a
 call :notv
)
for /f "Tokens=*" %%a in ('dir /b /a-d "%ProgramFiles%\WindowsUpdate"') do (
 set file=%%a
 call :delf
)
endlocal
exit /b 0
:notv
if /i "%file%" EQU "V4" goto IsV
if /i "%file%" EQU "V5" goto IsV
rd "%ProgramFiles%\WindowsUpdate\%file%" /S /Q
goto :EOF
:IsV
for /f "Tokens=*" %%f in ('dir /b /ad "%ProgramFiles%\WindowsUpdate\%file%"') do (
 rd "%ProgramFiles%\WindowsUpdate\%file%\%%f" /S /Q
)
for /f "Tokens=*" %%f in ('dir /b /a-d "%ProgramFiles%\WindowsUpdate\%file%"') do (
 if /i not "%%f" EQU "Iuhist.xml" del /q "%ProgramFiles%\WindowsUpdate\%file%\%%f"
)
goto :EOF
:delf
del /q "%ProgramFiles%\WindowsUpdate\%file%"