JSI Tip 7568. Windows Explorer does NOT resume from hibernation?

When Windows XP and Windows Server 2003 resume from hibernation, Windows Explorer may not resume. No icons appear on the desktop, and the taskbar is missing.

The problem will occur if you used the CTRL+ALT+SHIFT key combination on the Turn Off Computer dialog to to invoke hibernation. This key combination causes Windows Explorer to end prior to the creation of the Hiberfil.sys file, so resume does not know to restart the shell.

To workaround this behavior:


2. Press the Task Manager button.

3. Select the Applications tab.

4. Press New Task.

5. Type C:\Windows\Explorer.exe into the Open: box, where C:\windows is the drive letter and folder where Windows is installed.

6. Press OK.

To prevent this problem from occurring:

1. Start / Control Panel / User Accounts.

2. Press Change the way users log on or off.

3. Clear the Use the Welcome screen box.

4. Press Apply Options.

When you invoke the Shut Down Windows dialog, select Hibernate from the drop-down list.

NOTE: This behavior will NOT occur in a domain environment, since the Use the Welcome screen option is NOT available.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.