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JSI Tip 4138. How do I obtain Remote Assistance by sending an E-mail message?

In tips 4135 and 4136, I described configuring Remote Assistance in Windows XP.

Microsoft Knowledge Base Article 306757 contains the following summary:

This article describes how to obtain help by using the Remote Assistance feature in Microsoft Windows XP.

Remote Assistance allows a remote connection to your computer that can be used to view your computer screen, participate in real-time chat and, with your permission, remotely control your computer.

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